Frequently Asked Questions

Everything you need to know about MindSprout

Is MindSprout aligned with the CBSE syllabus? +

Yes! Every chapter and topic is mapped to the NCERT textbooks for classes 4 to 10. Our content team works with CBSE teachers to ensure accuracy. Students learn exactly what they need for their exams.

Is the chat feature safe for children? +

Absolutely. Chat is limited to parent-approved friends only — no strangers can contact your child. Every message passes through AI moderation that blocks unsafe content and personal-info sharing, and parents are alerted immediately if anything serious is detected — free, on every plan. Parents can also add Chat Monitoring (₹49/mo) for weekly digests and conversation insights, or turn chat off entirely.

Can parents monitor their child's activity? +

Yes. The Parent Dashboard shows subject progress, quiz scores, streaks, focus time, and strength & weakness insights. The optional Chat Monitoring add-on (₹49/mo per child) adds weekly chat digests, activity alerts, and conversation insights on top.

What devices does MindSprout work on? +

MindSprout works on Android and iOS phones and tablets. A web version is also available, so students can learn on any device with a browser. Progress syncs automatically across devices.

How does the friend battle system work? +

Students pick a topic and challenge an approved friend to a real-time quiz battle. Both answer the same questions; the higher score wins XP and bragging rights. It turns revision into a game students actually want to play.

How does the AI Tutor work? Will it give answers directly? +

The AI Tutor explains concepts step-by-step and gives hints rather than direct answers, so students build real understanding — it will never just hand over the answer to homework. It adapts to your child's class level and is available 24/7. The AI Tutor is included on every plan, with voice explanations — 10 questions a day on Free, 25 on Plus, and 100 a day on Pro, which also adds snap-a-photo. Every new account gets Pro-level access during the 14-day free trial.

Can I cancel my Pro subscription anytime? +

Yes. You can cancel anytime from your account settings with no cancellation fees. You'll keep access until the end of your current billing period, then automatically return to the Free plan. Your child's streaks, XP, badges, and progress are all preserved. Annual plans have a 7-day no-questions refund window.

How do I onboard my school? +

Schools onboard in minutes by uploading a student list via CSV — accounts are created instantly with class and section mapping. Contact our team at schools@getstudybuddy.in for dedicated onboarding support.

Still have questions?

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